Dr McCullough and her team are second to none. A very clean and professional practice with friendly staff. I feel at each appointment I am listened to and my teeth are checked properly and any concerns I have are addressed. I would certainly recommend dental health care to anybody else for high quality service.
I have attended for around 20 years and have always received excellent treatment, from routine check ups to extractions and fillings. I can never fault Samantha’s care and always feel at ease. I am always listened to and nothing is too much trouble.
I was a patient at this practice for many years and paid a lot of money each month for their Denplan scheme. I cancelled earlier this year as I became a new Mum and needed to move to a practice nearer to home. I was told I would have to continue to pay until May which I was fine with as I was informed that this would mean I could still receive the benefits that Denplan provided. Upon opening after Covid they told me they would not be honouring any appointments that they cancelled. This is in breach of their contractual agreement. Denplan have told me to take the matter up with the dental practice and the dental practice have told me to take the matter up with Denplan. I have only had one check up in over a year despite suffering with gum disease and I informed the practice manager on the phone that I was also in need of a small filling. I was also promised an X-ray of my teeth which is no longer being honoured. This practice has received monthly payments but has not provided a service. This is a shame as the hygienist at this practice is super but only works a limited number of hours here anyway. Avoid!
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